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Today, on the 9th of  September, a resolution of the Board of the National Bank of Ukraine dated 06.09.2016 № 382 "On amendments to some legal acts of the National Bank of Ukraine" (Resolution #382) came into  force. This Resolution was published yesterday on the website of the NBU:

https://bank.gov.ua/control/uk/publish/category?cat_id=8804895

 

According to Resolution #382  the Regulation on the issue of electronic means of payment was changed.  According to such changes   - from today it is not  allowed to fix in such agreements with clients conditions about the absolute responsibility of the user of the electronic means of payment for the wrong translation, except if it is proved that the act or user inactivity led to the loss of electronic means of payment or  the user disclosed the PIN or other information that allows you to initiate a payment transaction.

Full text of Resolution #382:

file:///C:/Users/user.userpc/Downloads/06092016_382.pdf


For banks it means  that in practice all the fraudulent transactions, as a result of which the client will  loose money,  will be covered by such financial institution, unless it is proved by the institution that the theft of the money was caused by the client. This innovation from VISA was negatively perceived by bankers.